TERMS

ON THE OCCASION OF YOUR PURCHASE, WE RESERVE THE RIGHT TO CANCEL THE PURCHASE IN CASE OF THE FOLLOWING SITUATIONS:
- YOUR PAYMENT DETAILS ARE INCORRECT
- YOUR ORDER IS PLACED IN CONNECTION WITH A CRIMINAL OFFENSE OR UNLAWFUL ACTIVITIES
- THERE IS AN INADVERTENT ERROR ON THE WEBSITE, SUCH AS A PAYMENT ERROR OR THE LIKE.     

IF YOU DO NOT UNDERSTAND PARTS OF THE TERMS AND CONDITIONS, PLEASE CONTACT OUR CUSTOMER SERVICE BEFORE MAKING A PURCHASE ON THE WEBSITE. IF ONE OF THESE SITUATIONS OCCURS WE WILL NOT BE LIABLE FOR ANY FORM OF COMPENSATION OR OTHER PAYMENTS. MOST OF ALL ORDERS ARE “MADE-TO-ORDER” WHICH MEANS THAT THE PRODUCTION STARTS WHEN WE RECEIVE THE PAYMENT. THEREFORE WE HAVE SOME GENERAL INFORMATION ON HOW TO HANDLE THIS KIND OF ORDER. ONCE YOU HAVE PLACED YOUR ORDER, WE WILL SHORTLY AFTER PROCEEDING WITH THE ORDER, AND YOU WILL RECEIVE A CONFIRMATION. AFTER THIS PROCESS, YOU’RE NOT ABLE TO MAKE ANY CHANGES IN TERMS OF YOUR ORDER. PAYMENTS ARE OPERATED BY STRIPE AND MASTERCARD/DANKORT/VISA/VISA ELECTRON/MAESTRO/AMERICAN EXPRESS

PRICING POLICY
YOUR PAYMENT WILL BE CHARGED ONCE YOUR PURCHASE IS REGISTERED IN OUR SYSTEM AND HAS LEFT OUR WAREHOUSE AND SHIPPED TO YOU. DELIVERY COSTS VARY FOR EACH ORDER, DEPENDING ON COUNTRY, FREIGHT, AND POSTAGE. THE DELIVERY COSTS WILL BE A PART OF THE TOTAL PAYMENT, WHICH YOU WILL SEE AT THE END OF YOUR PURCHASE. ALL OF OUR PRICES ON THE WEBSITE INCLUDE TAXES, VAT, ETC. AND ARE IN DANISH KRONER (DKK).

SHIPPING & DELIVERY
WHEN WE HAVE SHIPPED YOUR ORDER, YOU WILL RECEIVE A TRACK & TRACE NUMBER WITH YOUR DELIVERY CONFIRMATION. THE TRACK & TRACE NUMBER MAY TAKE UP TO 24 HOURS TO BE VALID.

DUTIES AND TAXES
PLEASE NOTE THAT CUSTOMERS OUTSIDE THE EU, INCLUDING NORWAY, MAY HAVE DIFFICULTIES REGARDING THE LAWS ON IMPORT DUTIES AND TAXES. THESE DUTIES AND TAXES ARE CHARGED ONCE THE ORDER REACHES THE COUNTRY OF DELIVERY. IT IS IMPORTANT TO KNOW, THAT THESE CHARGES ARE THE CUSTOMER’S RESPONSIBILITY AND THAT APLÓ HAS NO CONTROL OVER THE CHARGES THE CUSTOMER MIGHT FACE AFTER CHECKOUT AT WWW. STUDIOAPLO.COM.
IF YOU WISH TO GAIN FURTHER INFORMATION YOU WILL NEED TO CONTACT YOUR COUNTRY’S LOCAL CUSTOMS OFFICE.

RETURNS & EXCHANGES
BY DANISH LEGISLATION AN ITEM CAN BE RETURNED WITHIN 14 DAYS OF RECEIPT. THE ITEM RETURNED MUST BE UNUSED AND IN THE ORIGINAL CONDITION, WHICH INCLUDES THE ORIGINAL PACKAGING & TAGS ATTACHED. ALL ITEMS ARE EXCHANGEABLE FOR STORE CREDIT ONLY. THE CUSTOMER IS RESPONSIBLE FOR SHIPPING THE ITEM BACK TO OUR STUDIO AND FOR THE RETURN EXPENSES. PLEASE KEEP YOUR RECEIPT AS PROOF THAT THE PACKAGE WAS SENT. IF YOU LIVE IN DENMARK, YOU HAVE THE POSSIBILITY TO STOP BY OUR SHOWROOM. ONCE WE RECEIVE THE ITEM YOU WILL BE GIVEN A STORE CREDIT WHICH IS VALID FOR UP TO TWO YEARS FROM THE ISSUED DATE. 
IF YOU WANT TO RETURN A PRODUCT, PLEASE CONTACT US HERE.

PRIVACY POLICY
AT WWW.STUDIOAPLO.COM YOU CAN SIGN UP FOR OUR ELECTRONIC NEWSLETTERS, WHERE WE WILL INCLUDE YOU IN NEW CAMPAIGNS, NEW IDEAS, SPECIAL OFFERS, AND EVENT INFORMATION. WHEN YOU SIGN UP FOR OUR NEWSLETTERS YOU WILL HAVE TO GIVE US INFORMATION SUCH AS YOUR FULL NAME, EMAIL ADDRESS, POSTAL ADDRESS, AND TELEPHONE NUMBER. YOU CAN CHOOSE NOT TO RECEIVE MARKETING COMMUNICATIONS FROM US BY CLICKING ON THE UNSUBSCRIBE LINK AT THE BOTTOM OF OUR MARKETING EMAILS, OR BY CONTACTING US HERE.

DISCLAIMER
OUR UNIQUE PIECES ARE MADE FROM FABRICS AND MATERIALS THAT COME WITH A STORY. OUR STYLES CAN OCCUR WITH WEAR, REPAIR, AND STAINS WHICH IS PART OF THE GARMENT’S OVERALL DESIGN. IF THE GARMENT HAS A DEFAULT, A STAIN, OR FOR SOME REASON HAS A TEAR, WE WILL DO OUR BEST TO REPAIR THE GARMENT.

REPAIR SERVICE
FOR OUR CUSTOMERS WE OFFER A REPAIR SERVICE FOR ALL OF OUR GARMENTS. REPAIR AND TAILORING FEES VARY FROM GARMENT TO GARMENT AND ARE PRICED AFTER THE AMOUNT OF WORK THERE WILL BE PUT INTO IT.  

FOR ALL INQUIRIES, PLEASE CONTACT US AT INFO@STUDIOAPLO.COM

WEBSITE UPDATES
OUR AMBITION IS ALWAYS FOR OUR WEBSITE TO BE UP-TO-DATE AND RUNNING WITH THE LATEST STYLES, CAMPAIGNS, AND COLLECTIONS. HOWEVER, WE CAN NOT GUARANTEE THAT ALL OF OUR PRODUCTS, WHICH ARE SHOWN ON THE WEBSITE, ARE AVAILABLE AT THE TIME YOU PLACE YOUR ORDER. IF IT OCCURS THAT THE PRODUCT YOU HAVE ORDERED IS NO LONGER AVAILABLE, WE WILL MAKE SURE TO CONTACT YOU DIRECTLY. WHEN YOU PURCHASE AN ITEM FROM OUR WEBSITE, PLEASE NOTE THAT THE COLORS OF THE PRODUCTS CAN DIFFER FROM THEIR ACTUAL COLORS. IT IS IMPORTANT TO KNOW THAT APLÓ CAN NOT BE HELD RESPONSIBLE FOR THIS.

GENERAL INFORMATION
APLÓ APS DK-42945307
TEL. +4561408600
OPENING HOURS ONLY BY APPOINTMENT PER EMAIL: INFO@STUDIOAPLO.COM